Frequently Asked Questions (FAQ)

 

What is Luma Decor Boutique?

Luma Decor Boutique is a curated home decor store offering modern, stylish, and high-quality decor pieces designed to elevate the look and feel of any living space. Our boutique focuses on unique, elegant items that bring comfort, beauty, and personality into your home.

 

Where are you located?

We operate online and deliver directly to your door. This allows us to keep prices affordable and reach customers worldwide.

 

What payment methods can I use on your store?

Currently, we accept PayPal as our primary and secure payment method. You can easily complete your purchase using your PayPal account or with a debit/credit card through PayPal's guest checkout option, no account required.

 

Why can't I use other payment methods like Visa, Mastercard, or American Express?

We're in the process of activating additional payment gateways such as Visa, Mastercard, American Express, and other major providers. These options are temporarily unavailable, but will be added very soon to make your checkout experience even more convenient.

 

Is PayPal safe to use?

Absolutely! PayPal is one of the most trusted and secure payment platforms worldwide. It protects your financial information and offers buyer protection for added peace of mind when shopping with us.

 

Do I need a PayPal account to make a payment?

Not necessarily. You can choose the; Pay with Debit or Credit Card option on the PayPal checkout page to complete your order without creating a PayPal account.

 

How can I contact you?

You can reach us anytime through our contact us page or by using our online store chat. Our team will get back to you as soon as possible to assist with your questions or concerns.